Privacy Policy

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Last updated: 26 April 2025
Governing law: Islamic Republic of Pakistan

Frontline Notebook (“we”, “us” or “our”) operates https://www.frontlinenotebook.com (the “Site”). We’re committed to protecting the privacy of our customers and visitors. This Privacy Policy explains:

1. What information we collect

2. How we use it

3. Cookies & tracking

4. Third-party services

5. Security

6. Data retention

7. Your rights

8. International transfers

9. Children’s privacy

10. Changes to this policy

11. How to contact us

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1. Information We Collect

a) Information you provide directly

• Contact details: name, email address, phone number, billing/shipping address

• Account info: username, password

• Order details: products purchased, payment info (handled by our payment processor)

• Support requests: any messages you send via chat, email or forms

b) Information we collect automatically

• Usage data: pages you view, links clicked, time spent on pages

• Device & browser data: IP address, device type, operating system, browser type

• Cookies & similar technologies (see section 3)

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders, including billing and shipping.

• Communicate order updates, support requests, marketing (if you opt-in).

• Improve our website, products and services.

• Detect and prevent fraud or other illegal activity.

3. Cookies & Tracking Technologies

We use cookies, web beacons and similar tools to:

• Remember your preferences (e.g. language, items in your cart)

• Measure and analyze site performance (via Google Analytics)

• Deliver targeted marketing (only if you’ve consented)

You can disable most cookies in your browser settings, but this may affect site functionality.

4. Third-Party Service Providers

We share your information only with:

• Payment processors (e.g. Stripe, PayPal) to authorize and settle transactions

• Shipping partners to deliver your orders

• Analytics providers (e.g. Google) to understand site usage

• Marketing platforms (e.g. Mailchimp), but only if you’ve opted into newsletters/promotions

All third parties are contractually bound to keep your data secure and use it only for the services they provide to us.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)

• Secure servers and access controls

• Regular security reviews

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill orders and legal obligations (e.g. tax, accounting)

• Resolve disputes, enforce our agreements

• Comply with applicable law

7. Your Rights

Under Pakistani law and general privacy principles, you may:

• Access the personal data we hold about you

• Correct or update inaccurate data

• Request deletion of your data (subject to legal retention requirements)

• Withdraw consent to direct marketing at any time

To exercise any right, please contact us as below.

8. International Data Transfers

Although we’re based in Pakistan, our website runs on Wix’s global infrastructure, and some data (e.g. analytics) may be processed outside Pakistan. We take steps to ensure adequate protection of your information wherever it’s handled.

9. Children’s Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal data from anyone under 13. If we learn we have, we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. We’ll post the revised version here with a new “Last updated” date. Major changes will be communicated via email or a site notice.

11. Contact Us

If you have any questions or want to exercise your rights, please contact:

Frontline Notebook
Email: frontlinenotebook@gmail.com
Address: Saggiyan Bund Road